Notification Channels

Choose where you want alerts to go within your organisation.

In this guide, we will explore how to create and manage Notification Channels (referred to as "Channels" for short) within SecAlerts. Channels allow you to group delivery methods for notifications, which can be easily selected as destinations in your Alerts.

Key Features of SecAlerts Notification Channels

SecAlerts Notification Channels offer several key features for efficient communication and alert management:

1. Descriptive Naming: Assign descriptive names to your Channels for easy identification in a list of other channels.

2. Email and Slack Delivery Methods: Choose from Email and Slack as your delivery methods for notifications. Additional integrations will be available in the future.

3. Multiple Email Recipients: If you select Email as a delivery method, you can add as many email addresses as needed.

4. Seamless Slack Integration: For Slack delivery, easily authorise the connection to Slack through the "Add to Slack" link.

Creating and Managing Notification Channels

To create and manage Notification Channels in your SecAlerts account, follow these steps:

1. Log in to your SecAlerts account.

2. Navigate to the "Channels" section.

3. Click on the "Create New Notification Channel".

4. Provide a Descriptive Name for the Channel to easily identify its purpose.

5. Select your preferred delivery method:

   • Email: Click on the "Add Email" link to add one or more email addresses where notifications should be sent.

   • Slack: Click on the "Add to Slack" link to authorise the connection to your Slack workspace. Complete the setup by following the prompts and authorising the connection if necessary.

6. Click the "Create New Channel" button to save the Channel configuration.

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1. Click "Channels"

Access the Channels section in the left hand navigation bar.

Click 'Channels'

2. Click "Create new notification channel"

Click on the 'Create new notification channel' button

Click 'Create new notification channel'

3. Add a Channel Name

Enter the name of your channel, be descriptive as you can, you will need to identify it in a list of other channels in the future.

Add a Channel Name

4. Click "Notification Type"

Select the Notification Type drop down and choose the Email option.

Click 'Notification Type'

5. Click "Add Email"

Click Add Email to add an email address.

Click 'Add Email'

6. Add Email

Enter an email in the provided field

Add Email

7. Click "Add Email"

Click Add Email to add another email address.

Click 'Add Email'

8. Add another email address

You can add as many email addresses as you like.

Add another email address

9. Click "Create new Channel"

Finish by clicking Create new channel.

Click 'Create new Channel'

Using Notification Channels in Alerts

Once you have created your Notification Channels, you can utilise them as destinations in your Alerts:

1. When creating or editing an Alert in SecAlerts, select the desired Notification Channel(s) from the available options.

2. Configure the Alert settings and triggers as needed.

3. Save the Alert to activate it with the chosen Notification Channel(s).

Conclusion

SecAlerts Notification Channels provide a flexible and efficient way to manage the delivery methods of your notifications. Whether you prefer email notifications or use Slack for team communication, you can tailor your notification settings to match your organisation's needs. By following the steps outlined in this documentation, you can create, manage, and utilize Notification Channels effectively.